We do not collect personally identifiable information about you, except when you provide it to us directly or through a third party. For example, if you decide to complete a user registration form, complete an online survey or make a purchase, you may be asked (whether by us or our payment agent, Stripe) to provide certain information such as your contact information (name, email address, mailing address and telephone number), birthday, gender and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we or Stripe will also need to know your delivery and billing address, debit/credit card number and expiry date. Please note you may be transferred to a third party service provider's website in order to submit this information. We are not responsible for the security of the Stripe or other third party website.
Sensitive information is not generally sought through this Argentum Apothecary Website. Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health.
If you would prefer that we do not collect any personally identifiable information from you, please do not provide us with any such information. Please note that if you do not wish to provide any personal information, you will not be able to make purchases on this Website.
To protect your personal information, users registering at this Website must also enter a user name and password.
In order to provide you with a high level of service, we may use your personal information in the manner described below:
Communications to Serve You
a. If you have elected to provide us with your contact information, e.g. by registering at the Argentum Apothecary Website, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Argentum Apothecary Website or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.
b. In addition to the essential service related announcements that we will send you as described in Section (a) above, if you opt-in during the Argentum Apothecary Website registration process or at other times when you submit personally identifiable information, the information you provide may be used to create and deliver to you our newsletters, surveys or other communications containing product and event information, cosmetics tips or promotions ("Opt-In Communications"). We will also assume that you have indicated your consent to opt-in if you have given us your details when placing an order without opting-out by un-ticking the consent boxes. If you prefer not to receive such Opt-In Communications, please do not opt-in to receive these communications or, if you are giving us your details when placing an order, please opt-out when given the opportunity to do so. If you do opt-in (or if you do not opt-out when placing an order) and later decide that you would no longer like to receive these communications, see below (CHOICE/OPT-OUT)section below.
Using personal information
We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent.
Fraud Protection and Compliance with Law
a. We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organisations for credit fraud protection and risk reduction.
c. If you elect to participate in any promotions, prize draws, surveys, questionnaires or other events during your visit to our Argentum Apothecary Website, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. This Website is not responsible for, and disclaims all liability for, any use of the information you choose to provide to such third parties.
d. As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Argentum Apothecary Website you agree that your data may be transferred to such parties in these circumstances.
We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing products and marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Website, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners. See also the section headed: Transfer of Data To Other Countries.Back to top
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. We implement various security measures in accordance with industry standards to protect the security of your personal information once received. Your personal information may be stored at facilities located across the world and not necessarily within the EU.Back to top
You may opt out of receiving future Opt-In Communications when you register at this Website or otherwise provide your contact information to us. You may change your preferences at any time by clicking here or clicking the "unsubscribe" link at the bottom of each ‘Opt-In Communication’ e-mail you receive. Please note that this opt-out only applies to Argentum Apothecary website Opt-in Communications and does not apply to communications to serve you (described above) or to other communications, which may reference Argentum Apothecary, e.g. from a retail store.Back to top
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.Back to top
Notification of changes