Terms and Conditions Placing Order

You will be guided through the process of placing an order by a series of simple instructions on the Website. You will be offered the opportunity to review your proposed order and confirm or correct it prior to finally placing your order. You place your order request for products from the Argentum Apothecary Website by clicking on the ‘complete my purchase’ button at the end of the on-line order process.

We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment, we suspect fraudulent activity or breach of these Terms & Conditions (including our Privacy Policy) or if we identify a product or pricing error.

Once you have placed your order, we will send to you an email acknowledgement providing you with the details and value of your order, which will be debited to your debit/credit card or PayPal prior to dispatch of your order. This is not an order acceptance from Argentum Apothecary Limited.

Unless we have notified you that we do not accept your order, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the products ordered by you. To cancel your order after it has been dispatched to you, you will need to follow the Returns Policy/Cancellation (see section 7).

If we are unable to fulfil your order following order acknowledgement, we will contact you by email or telephone advising you of this.