UK DELIVERY OPTIONS
STANDARD ~ FREE
1st Class Recorded Signed For™ Royal Mail
Please allow 1-3 working days for delivery and up to 2 working days to dispatch. Not available to the Channel Islands (including Alderney and Herm)
EXPRESS ~ £10.00
Please allow 1-2 working days for delivery and up to 2 working days to dispatch.
GLOBAL DELIVERY OPTIONS
To find the delivery cost for your country, please click find your country.
STANDARD ~ FREE (excl. China)
1st Class Royal Mail Intl. Tracked & Signed
Please allow 1-10 working days for delivery and up to 2 working days to dispatch. This service is only available to the countries listed below.
EXPRESS ~ DELIVERY COST VARIES
Please allow 1-6 working days for delivery and up to 2 working days to dispatch. This service is only available to the countries listed below.
We deliver to the following countries:
European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Rest of Europe: Andorra, Guernsey, Iceland, Isle of Man, Jersey, Norway, Switzerland, Turkey and Ukraine.
Rest of the World: USA, Canada, Africa & Middle East - including Bahrain, Israel, South Africa, Jordan, Kuwait, Oman, Qatar, Saudi Arabia and United Arab Emirates. South America - including Anguilla, Bahamas, Barbados, Brazil, Cayman Islands and Mexico.
Hong Kong: ARgENTUM Products are exclusively available with BEYORG BEAUTY
Australia & New Zealand: ARgENTUM Products are exclusively available with MECCA Cosmetica
All orders require a signature on delivery.
Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more parts. We do not accept any liability whatsoever for delayed delivery caused by any third party. Time shall not be of the essence of these Terms & Conditions as regards any of the delivery times, dates and/or periods mentioned herein.
We will gladly refund your purchase up to 30 days of receipt, as long as the product is still in its original packaging and un-opened. Please contact us to arrange a refund, which we can process on receipt of the products at Argentum Apothecary Limited, No.7 The Quadrant, 135 Salusbury Road, London, NW6 6RJ. Please keep your proof of postage until your refund has been received. If the products are being returned because they were incorrectly supplied then we will also refund the postage and packaging costs.
a. If you are a consumer, you have a legal right to cancel a Contract (under the Consumer Protection (Distance Selling) Regulations 2000) (the “Regulations”) during the period set out in paragraph (b) below. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a product, you can notify us of your decision to cancel the contract and receive a refund. Advice about your legal right to cancel the contract under the Regulations is available from your local Citizens' Advice Bureau or Trading Standards office.
b. Your legal right to cancel a contract starts from the date of the dispatch confirmation, which is when the contract between us is formed. If the products have already been delivered to you, you have a period of 7 (seven) working days in which you may cancel, starting from the day after the day you receive the products. Working days means that Saturdays, Sundays or public holidays are not included in this period.
Any refund will be to the credit/debit card or PayPal account used to purchase the products.