UK DELIVERY OPTIONS
STANDARD ~ FREE
Recorded Signed For™ Royal Mail, 1-3 working days
Not available to the Channel Islands (including Alderney, Herm, Sark and Brecqhou).
EXPRESS ~ £10.00
Private Courier, 1-2 working days
This service provides next day delivery before noon on all orders placed by 1pm.
INTERNATIONAL DELIVERY OPTIONS
STANDARD ~ FREE on all orders over £50.00
Tracked Courier, 3-11 working days
All orders under £50.00 will incur a delivery fee, as listed below.
EUROPE ~ £20.00 or FREE on all orders over £50.00
Tracked Courier, 2-11 working days
Andorra, Austria, Belarus (Byelorussia), Belgium, Bosnia-Herzegovina, Bulgaria, Channel Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Moldova (Moldavia), Monaco, Montenegro, Netherlands, Norway, Poland, Portugal EU, Romania, San Marino, Slovak Republic, Slovenia, Spain, Sweden, Albania, Switzerland, Turkey, Ukraine.
USA & CANADA ~ £20.00 or FREE on all orders over £50.00
Tracked Courier, 2-4 working days
ASIA ~ £25.00 or FREE on all overs over £50.00
Tracked Courier, 3-5 working days
Indonesia, Japan, Korea, South, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand.
REST OF WORLD ~ £30.00 or FREE on all orders over £50.00
Tracked Courier, 3-9 working days
Algeria, Angola, Anguilla, Antigua and Barbuda, Antilles (Netherlands), Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Barbuda (Antigua), Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, British Virgin Islands, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Congo (Brazzaville), Cook Islands, Costa Rica, Côte d'Ivoire, Curaçao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea-Bissau, Guyana, Haiti, Honduras, India, Iraq, Israel, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Lybia, Madagascar, Malawi, Maldives, Mali, Martinique Mongolia, Mauritania, Mauritius, Mayotte, Mexico, Montserrat, Morocco, Mozambique, Namibia, Nepal, Netherlands Antilles, Nevis (St. Kitts), New Caledonia, Nicaragua, Niger, Nigeria, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Puerto Rico, Qatar, Reunion, Rwanda, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, South Africa, Sri Lanka, St. Barthelemy, St. Kitts, St. Lucia, St. Martin, St. Vincent and the Grenadines, Surinam, Swaziland, Syria, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis and Futuna Islands, Western Samoa, Yemen, Zambia, Zimbabwe.
Hong Kong ~ ARgENTUM Products are exclusively available through BEYORG BEAUTY
Australia & New Zealand ~ ARgENTUM Products are exclusively available through MECCA Cosmetica
All orders require a signature on delivery.
Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more parts. We do not accept any liability whatsoever for delayed delivery caused by any third party. Time shall not be of the essence of these Terms & Conditions as regards any of the delivery times, dates and/or periods mentioned herein.
We will gladly refund your purchase up to 30 days of receipt, as long as the product is still in its original packaging and un-opened. Please contact us to arrange a refund, which we can process on receipt of the products at Argentum Apothecary Limited, Unit No.7, 135 Salusbury Road, London, NW6 6RJ, UK. Please keep your proof of postage until your refund has been received. If the products are being returned because they were incorrectly supplied then we will also refund the postage and packaging costs.
a. If you are a consumer, you have a legal right to cancel a Contract (under the Consumer Protection (Distance Selling) Regulations 2000) (the “Regulations”) during the period set out in paragraph (b) below. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a product, you can notify us of your decision to cancel the contract and receive a refund. Advice about your legal right to cancel the contract under the Regulations is available from your local Citizens' Advice Bureau or Trading Standards office.
b. Your legal right to cancel a contract starts from the date of the dispatch confirmation, which is when the contract between us is formed. If the products have already been delivered to you, you have a period of 7 (seven) working days in which you may cancel, starting from the day after the day you receive the products. Working days means that Saturdays, Sundays or public holidays are not included in this period.
Any refund will be to the credit/debit card or PayPal account used to purchase the products.