Unique & Powerful Skincare

Q&A Ordering

What are my UK delivery options?

STANDARD ~ FREE
Recorded Signed For™ Royal Mail, 1-3 working days

Not available to the Channel Islands (including Alderney and Herm).

EXPRESS ~ £10.00
Private Courier, 1-2 working days

Please allow up to 2 working days from the time of order to dispatch. For more information about delivery options please read our T&C's.


What are my international delivery options?

We offer FREE GLOBAL DELIVERY to most countries.

STANDARD ~ FREE
1st Class Royal Mail Intl. Tracked & Signed, 1-10 working days

EXPRESS ~ DELIVERY COST VARIES
Private Courier, 1-6 working days

Please allow up to 2 working days from the time of order to dispatch. For more information about delivery options please read our T&C's.


How can I track my order?

Once you have placed an order with us, you will receive an email with all the details in, including a tracking number and link that tracks your order.

Alternatively, if you have created a MY Ag account, you will also be able to login to view your order history and track any current orders.

 


What is your returns policy?

We are happy to refund your purchase up to 30 days of receipt, as long as the product is still in its original packaging and un-opened. Please contact us to arrange a refund, which we can process on receipt of the products at Argentum Apothecary Ltd, No.7 The Quadrant, 135 Salusbury Road, London, NW6 6RJ, UK. Please keep your proof of postage until your refund has been received. If the products are being returned because they were incorrectly supplied then we will also refund the postage and packaging costs. For more information about our returns policy please read our T&C's.


Can you send me a sample?

At the moment we only offer individual 5ml sample sachets of la potion infinie. If you would like one, please send an email with your name and full postal address to bonjour@argentumapothecary.com. Please note, samples are subject to availability and are provided for your personal use only, not for resale.

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