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Q&A My AG

What is MY Ag and how does it work?

MY Ag is your personal ARgENTUM account ~ designed for you to safely store your details (making it much easier at checkout), review your order history and register your jar of la potion infinie. With a MY Ag account, you will be the first to know of any promotional offers, and get to read your monthly archetype oracle as it's released.



How do I verify my unique serial code?

Each jar of la potion infinie has a 13-digit serial code ~ unique to you. Once you have created a MY Ag account you will be able to register it.

Simply enter the code found on the base of your jar in the REGISTER MY JAR section of MY Ag to ensure it contains our original patented formula.


If my unique code isn't verified, what should I do?

Please send an email to myag@argentumapothecary.com with your unique 13-digit serial code. It might be as simple as your code not being displayed on the database properly, but we take this seriously, and want to be sure the cream you apply contains our original patented formula. We will investigate and reply as soon as possible.


Will I be able to review my order history?

Yes, once you have created a MY Ag account you can review your history, including order numbers, order dates, how you paid, when it was fulfilled, whether you have verified your jar of la potion infinie and your total spend.


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