Discover the beauty in balance

Terms & Conditions

. Your treatment will take place at the ARgENTUM Boutique in Notting Hill (119 Portland Road, W11 4LN). 

. Full payment is due at the time of booking. If you need to reschedule or cancel for any reason please follow the instructions in your confirmation email, or contact us via and we'll be happy to help. 

. Treatments cancelled less than 24 hours before your appointment time will not be eligible for a refund and will be charged in full. 

. Appointments can be rescheduled up to 4 hours before the start time. 

. If you are running late, please contact us via at your earliest convenience. We may have to reduce the duration of your treatment to ensure subsequent appointments are not delayed. Please note, the treatment will still be charged in full.  

. If you do not notify us ahead of time that you are running late and are more than 5 minutes late, your appointment will be cancelled and will not be eligible for a refund. 

. Children and pets will not be allowed into the treatment room with you. They are very welcome at our boutique, but they must be accompanied by another adult for the duration of your treatment.